Which size should I buy, help with finding the right size?
Most products will have a size guide link within the product page. The size guides will contain measurements for various parts of the item. From this, you can measure against another of your currently owned items and compare for best fit.
For any further questions on sizing or if a certain product does not have a corresponding size chart, please contact firstname.lastname@example.org
How do I place an order with Petits Billionaire?
Browse our products and place items into your basket. You can then proceed to checkout where you can either check out as a guest or create an account for future orders.
What happens once I have placed my order?
Once your order is completed and your payment has been received by us, we will send a confirmation email to you, advising that your order is being processed. Goods will usually be shipped within 3-7 working days of confirmation of your order.
I’m having problems placing my order – can you help?
Please email email@example.com and a member of our team will be happy to help.
How much do you charge for delivery?
Information on shipping charges can be found on Shipping & Returns page.
What payment methods can I use?
Petits Billionaire accept Visa, Visa Debit, Visa Electron, Visa Purchasing, MasterCard, MasterCard Debit and Maestro. We also accept secure payments via PayPal.
How does Petits Billionaire protect my personal information?
Our website and ecommerce systems use industry standard 128-bit SSL encryption to keep your personal details entirely safe and secure.
Shipping & Returns
Can I track my order online?
Once your order is dispatched, you should receive an email with your tracking reference number and a link to the delivery company’s parcel tracking website.
Where will my order be shipped from?
All orders are shipped from Petits Billionaire's USA warehouse.
When will I receive my package?
We ask that you allow up to 7 working days to receive your purchase. Please see our Shipping & Returns page for further information.
Can I return an item?
Yes, please refer to our Shipping & Returns Page for more information
Is my package insured?
All deliveries are insured against loss, accidental damage and theft while in transit.
What if I receive my order but the product is damaged?
We strive to ensure goods leave us in the best condition however if your item is damaged in transit, please contact firstname.lastname@example.org immediately.
What if I receive the wrong item?
Although unlikely, if you do receive an incorrect item, please contact
email@example.com and include your order number and email address.
If you have any further questions, please contact